Aaryan Enterprises

01 — Introduction

Terms of Service

Welcome to AaryanEnterprises. ("AaryanEnterprises", "we", "our", or "us"). These Terms of Service govern your access to, enquiry about, purchase, installation, and use of our products and services, including outdoor gym equipment, children park installations, and public infrastructure solutions.

By engaging with our company—whether through product enquiry, quotation requests, purchase orders, or service usage—you acknowledge that you have read, understood, and agreed to be legally bound by these terms.

These terms apply to all customers including individuals, government bodies, municipal corporations, panchayats, schools, contractors, distributors, and corporate clients across India.

AaryanEnterprises reserves the right to update, modify, or revise these Terms of Service at any time without prior notice. Continued use of our services after such updates constitutes acceptance of the revised terms.

All products supplied by us are intended for outdoor and public usage and must be installed, maintained, and operated in accordance with provided guidelines to ensure safety, durability, and optimal performance.

Any misuse, unauthorized modification, improper installation, or negligence in maintenance may lead to safety risks and will void applicable warranties and service commitments.

For official communication, support queries, or dispute resolution, customers are encouraged to contact us through our registered communication channels provided on the website.

02 — Products & Services

Our Product Range

AaryanEnterprises manufactures and supplies the following categories of equipment, primarily for government offices, schools, colleges, hospitals, panchayats, community parks, and public spaces across Bihar and all of India:

RO Water Coolers Solar Street Lights Hybrid Solar Lights Solar High Mast Lights Outdoor Gym Equipment Children's Park Equipment Sanitary Vending Machines Sanitary Napkin Incinerators

All products are manufactured under the AaryanEnterprises brand and are ISO-certified. Product specifications, models, and availability are subject to change without prior notice for the purposes of continuous product improvement.

🏅 AaryanEnterprises is a GeM-registered (Government e-Marketplace) supplier with successful installations at 500+ sites across all 38 districts of Bihar.

03 — Orders & Supply

Purchase, Orders & Delivery

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All orders must be confirmed in writing via a purchase order or official government tender / GeM order.
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Prices are quoted at the time of order and are valid for the period specified in the quotation. AaryanEnterprises reserves the right to revise prices for new orders.
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Delivery timelines are estimated and may vary based on order volume, site location, and material availability. We will keep buyers informed of any significant delays.
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Installation services are available upon agreement and may attract additional charges unless specifically included in the supply order.
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For GeM orders, all applicable government procurement rules and conditions shall apply in addition to these terms.
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AaryanEnterprises is an approved supplier for Government Projects, Municipal Corporations, Panchayati Raj Institutions, and Educational Institutions in Bihar.

04 — Warranty & Quality

Warranty & Product Quality

AaryanEnterprises is an ISO-certified company dedicated to delivering premium-quality, durable products. Our warranty terms are as follows:

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RO Water Coolers

Structural & functional warranty as per model specification. Stainless steel body & heavy-duty compressor covered.

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Solar Street Lights

Covers lightning surge, high voltage, battery overcharge & deep discharge protection per product documentation.

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Gym & Park Equipment

Structural warranty on frame & moving parts under the Premium Regular Series within standard usage conditions.

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Warranty periods vary by product category and are communicated at the time of purchase. Refer to your invoice or product documentation for specific warranty details.
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Warranty covers manufacturing defects under normal use only. It does not cover damage due to misuse, accidental damage, natural disasters, or unauthorised modification.
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Warranty claims must be reported promptly to our customer service team with valid proof of purchase and a clear description of the defect.

05 — Limitation of Liability

Liability & Indemnity

To the maximum extent permitted by applicable Indian law, the following limitations apply:

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AaryanEnterprises shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.
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Our total liability in any matter related to a specific product shall not exceed the original purchase price paid for that product.
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Customers and institutions are responsible for ensuring proper installation, safe operation, and regular maintenance of equipment as per guidelines provided by AaryanEnterprises.
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AaryanEnterprises is not liable for injuries or property damage resulting from improper use of outdoor gym equipment, children's park equipment, or any other products supplied by us.

⚠️ Always ensure outdoor gym and children's park equipment is inspected periodically and maintained by qualified personnel. Do not allow use of damaged equipment.

06 — Governing Law

Jurisdiction & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Republic of India. Any disputes arising out of or related to these Terms or AaryanEnterprises's products and services shall be subject to the exclusive jurisdiction of the competent courts in Samastipur, Bihar, India.

In the event of a dispute, both parties agree to first attempt resolution through good-faith negotiations within 30 days of written notice before initiating any formal legal proceedings.

07 — Modifications

Changes to These Terms

AaryanEnterprises reserves the right to update or modify these Terms of Service at any time. Changes will be communicated through our official channels and will be effective upon posting. Continued purchase or engagement with our products or services after changes are posted constitutes your acceptance of the revised terms.

We encourage customers and institutional partners to review these Terms periodically to remain informed of any updates.

01 — Overview

Our Commitment to Privacy

AaryanEnterprises. is committed to protecting the privacy and personal information of our customers, institutional partners, and stakeholders. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us — whether through enquiries, orders, tenders, consultations, or after-sales service.

We recognize that the information you share with us is valuable and sensitive. Therefore, we adopt responsible data handling practices, maintain transparency in our operations, and ensure that your data is processed only for legitimate business purposes.

This policy applies to all individuals and organisations who contact us, place orders, participate in tenders, or otherwise provide us with personal or organisational information in the course of doing business with AaryanEnterprises.

By engaging with our services or entering into any form of business relationship with us, you acknowledge and agree to the terms outlined in this Privacy Policy.

This Privacy Policy may be updated periodically to reflect changes in our operations, legal requirements, or service offerings. Any updates will be communicated transparently through our official channels.

02 — Information We Collect

What Information We Collect

We may collect the following categories of information from customers, institutions, and partners to ensure smooth business operations, regulatory compliance, and efficient service delivery.

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Contact Information: Name, designation, organisation name, postal address, phone number, and email address provided when making enquiries or placing orders.
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Order & Transaction Data: Purchase history, product preferences, delivery addresses, invoice details, and payment-related information.
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Government & Institutional Data: Official tender details, GeM IDs, GST numbers, PAN, and other institutional identifiers required for procurement compliance.
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Communication Records: Correspondence via email, phone, or written communication for support, service, and follow-up purposes.
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Site & Installation Records: Details of installation sites, districts, service visit logs, and records maintained for warranty and after-sales management.

03 — How We Use Your Information

Purpose of Data Collection

AaryanEnterprises uses collected information solely for legitimate business purposes directly related to our operations, including order processing, service delivery, and regulatory compliance.

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Processing orders, tenders, quotations, and supply agreements.
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Providing installation, maintenance, and after-sales support services across Bihar and India.
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Communicating order status, delivery updates, and service notifications.
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Compliance with government procurement requirements, GeM regulations, and statutory obligations.
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Maintaining records for warranty management, auditing, and quality assurance.
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Improving our products and services based on customer and institutional feedback.
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Sending product updates or relevant announcements — you may opt out at any time by contacting us.

04 — Data Sharing

Disclosure of Information

We do not sell, rent, trade, or otherwise commercially exploit your personal or institutional information to any third parties. Information may be shared only in limited, controlled, and necessary circumstances where it is essential to fulfill contractual obligations or comply with statutory requirements.

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Service Partners: Logistics providers, installation contractors, and maintenance personnel who assist in fulfilling your order under strict confidentiality agreements.
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Government Authorities: Information may be shared when required by law or procurement processes — including GeM filings, GST returns, statutory audits, and compliance verifications.
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Legal Requirements: Disclosure may occur when necessary to comply with court orders or to protect the rights and safety of AaryanEnterprises or customers.
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Technical & Support Services: Limited data may be accessed by IT support or system administrators for troubleshooting and service continuity.
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Business Continuity: In the event of organizational restructuring or acquisition, information may be transferred securely while maintaining the same level of data protection.

✅ We will never share your information for advertising, third-party marketing, or any purpose unrelated to fulfilling your order or our legal obligations.

05 — Data Security

How We Protect Your Data

We implement appropriate technical and organisational measures to safeguard your information against unauthorised access, loss, alteration, or misuse. Only authorised personnel with a legitimate business need are permitted to access sensitive information.

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Access to personal and institutional data is restricted to authorised AaryanEnterprises personnel only, on a strict need-to-know basis.
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Physical security of paper records and documents is maintained at our head office in Samastipur, Bihar.
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Secure communication channels are used for transmission of sensitive institutional and financial information.
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Our data handling practices are reviewed periodically for compliance with applicable Indian laws and best practices.

06 — Your Rights

Your Rights & Choices

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Right of Access: Request a copy of the personal information we hold about you or your organisation.
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Right to Correction: Request correction of inaccurate or incomplete information in our records.
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Right to Deletion: Request deletion of your information, subject to our legal and warranty record-keeping obligations.
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Right to Withdraw Consent: Withdraw consent for marketing communications at any time by contacting us directly.
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Right to Grievance: Raise a formal complaint regarding how your information has been collected, used, or handled.

07 — Data Retention

How Long We Keep Your Data

We retain personal and transactional information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable Indian laws — including tax regulations, government procurement rules, and GST compliance requirements.

📁 After the applicable retention period, records are securely disposed of or anonymised in accordance with applicable data protection guidelines.

08 — Contact & Grievances

Get in Touch

For any questions, concerns, data requests, or grievances related to this Privacy Policy or our Terms of Service, please reach out to us directly.